compliant
certified
We are independently audited to meet compliance standards for confidentiality, integrity and availability of your data, ensuring full regulatory compliance.
IntelliProve is ISO27001 certified and compliant with GDPR and ISO13485 standards.
Secure data is at the core of our commitment to you. Find out how we earn your trust.
Your data is never shared with any third parties and is completely pseudonymised. We keep it strictly confidential, disclosing nothing without your explicit consent.
We only retain the data necessary for utilising our services, and solely for the required duration. Our data retention policy ensures timely data deletion and is customisable to comply with individual company policies. All data is stored in EU-based data centers.
We continually assess our systems for vulnerabilities through regular testing, ensuring robust defenses against emerging risks.
Your data is encrypted in transit and at rest. We use 256-bit AES encryption with customer managed keys, the strongest encryption standard available. This prevents unauthorised access and keeps your information secure.
We leverage industry-leading platforms like AWS, ensuring the highest possible level of security for client data. We prioritise secure development through in-depth testing, vulnerability scanning, and rigorous code reviews.
Our commitment to your security extends beyond technology. Through regular training and a dedicated security team, we stay one step ahead of cyber threats.
IntelliProve increases user engagement by 20% within the first 3 months.
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This FAQ covers the questions we’re asked most often. If something isn’t covered, we’re happy to help.
Contact us ->Yes. IntelliProve is built on a security-first architecture and operates within a fully certified information security framework.Our Information Security Management System (ISMS) is ISO 27001 certified, the leading international standard for information security. This means our technical, organisational, and procedural controls are independently audited and aligned with globally recognised security requirements.
IntelliProve also complies with GDPR, ensuring personal and health-related data is processed responsibly and in line with European data protection regulations.
Upon request, we can provide our ISO 27001 certificate and ISMS scope documentation.
No. IntelliProve does not store video recordings or images of facial scans.
The video stream is used only transiently to perform the measurement and is processed in real time. Raw facial imagery is not retained after processing.
IntelliProve stores only the resulting biomarker measurements, in a pseudonymised format, linked to a unique identifier and not directly to identifiable personal information. Strict data minimisation, access controls, and privacy safeguards are applied throughout the entire process.
Detailed privacy documentation, including our Privacy Policy and Data Processing Agreement, is available upon request.
Yes. Privacy and data protection are core design principles of IntelliProve.
The platform is designed to meet GDPR requirements, including data minimisation, purpose limitation, and pseudonymisation. Only the data necessary to deliver health insights is processed, and no facial scan videos are stored.
These privacy measures are supported by an ISO 27001 certified security framework, ensuring that data is handled securely and responsibly across the entire platform.
Yes, protecting user privacy is a fundamental part of how IntelliProve is designed.
We do not store facial videos or images, and we do not require names or directly identifiable personal details to deliver our service. The health results that are stored are pseudonymised and protected by technical and organisational safeguards.
This approach ensures that user data is handled carefully, securely, and in line with applicable privacy and data protection regulations.
Yes. IntelliProve develops software that extracts health-related insights from short facial videos using a combination of validated algorithms and AI-supported techniques. As such, our technology falls within the broad scope of the EU AI Act, which applies to AI systems placed on or used within the European Union.
AI within IntelliProve is used in a controlled and supportive role, primarily for feature extraction and research and development. Our products do not rely on end-to-end automated decision-making, nor are health insights interpreted or generated autonomously by AI. Core system components are based on validated algorithms, with human oversight throughout development, validation and deployment. IntelliProve maintains an internal AI Management System (AIMS) governing all AI-related activities and AI governance is aligned with our ISO 27001-certified security and risk management framework.
The Face Scan application runs on the user’s own device and captures short video input to extract technical information from the face that is relevant for deriving physiological signals. This information is processed in real time and securely transmitted to IntelliProve’s cloud-based processing engine.
In the cloud, the data is used to derive physiological signals and, from these, health insights such as vital parameters. The processing is designed to be purpose-limited and data-minimised.
Importantly, IntelliProve does not store facial images or video recordings. The data is streamed for processing only and is not retained as raw, person-recognisable imagery. Only the resulting measurements and health insights are stored, enabling users and partners to view trends over time and generate graphs that show evolution across multiple sessions.
All processing and storage take place within a secure, controlled environment, in line with applicable data protection and information security requirements.